Shipping
Branded backpacks comes from our French warehouse and are shipped with secured express shipping only.
Our orders are shipped within 2 days.
Here are some estimates depending on your country, calculated from recent shipments.
🇫🇷 France: 2 business days
🇪🇺 EU: 3 to 6 business days
🇬🇧 UK: 4 to 5 business days
🇺🇸 🇨🇦 North America: 6-9 business days
Returns
If you do not like your product, you have 30 days after receipt to return it, no questions ask.
🎄 To make your Christmas shopping worry-free, we’ve extended our return period. All orders placed between November 20th and December 24th can be returned until January 10th, giving you plenty of time in case a gift needs to be exchanged or sent back.
📧 Step 1: Contact us at info@eikenshop.com to inform us of your desire to return the product. We'll provide you with all the details needed.
📦 Step 2: Ship the order and waits for us to receive it.
💳 Step 3: Once received and inspected, we will refund your order to the payment method used during your order, you do not have to do anything.