To track your orders, please send us an email with your name and order number. We will give you the latest information about your order and the tracking number, if the package has arrived in France, Belgium or Switzerland.

As indicated, delivery times are about 7 to 14 days (sometimes more, especially because of customs who can check the packages). If you would like to know more, please visit our FAQ.

We are available every day to answer your questions and help you.

Best,

EIKEN Team

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