You can finalize your order using your credit/debit card, we accept most of them (Visa, Amex, Debit, etc.),by using Paypal, Giropay or IDeal. It is important to note that Paypal offers an additional customer protection service, which can be interesting if you are chilly to order from us!
Be Vintage, Be Yourself!
Real Reviews from Real People
Big and strong backpack perfect for adventures (I've brought it to the mountains) but also for school or university. Pc fits in. A reusable water bottle and a small umbrella fit on the sides. Pockets are comfortable too. Highly recommended!
Rugged and CozyI love this bag, I am a photographer and use it as my second camera bag. Very stylish great build quality and lots of space! Very pleased
Outstanding! Already loving the pack. It matches my outfits a lot better than all the other packs I used to wear. Fits tight and snug, just how I like it. I highly recommend this pack, especially for campus use, city strolls, and nature walks.
I am a *very* skeptical and cynical person. I am even more so with items like bags that will receive heavy use. I've got a few rucksacks, one that has been with me since about 2006, one that is all leather (and good - but just very heavy) and now this one. (...) I've been using it non-stop for EVERYTHING. I use it as my commute bag on my Vespa every day - rain or shine. I use it for shopping, I use it for going to the coffee shop. It's perfect. If you're looking for a water resistant, roomy, and practical bag (yet incredibly *dare I say it*, trendy!), go for it. It's got thick leather, the magnets are strong, the zip is strong, the canvas fabric is thick and durable - it is truly a bag for adventurers!
Good quality, nice design.We like it. Best wishes from Germany
The Helsinki backpack came right in time! The tracking option that EIKEN offers for your order was a nice add on (you receive an email after your order that enables you to see the different steps of shipping) and the backpack is really nice quality. I'm very pleased by its overall look and the fabric plays well together with the leather. There's nothing more to say :)
That's it, you're there! You close the door of your house and you are in search of adventures, exposed to the world and its elements.
The movement is underway, nothing can stop you now.You may not know where you are going, why or how, but you know what you bring with you.
Our mission is, therefore, to design what connects you to your place and destination, to have a little bit of your home away from home.
Founder of EIKEN
Frequently Asked Questions
Q: What payment methods are available?
Q: What is the delivery time?
Your items, after handling period, should be received within 6 to 9 business days, except for overseas deliveries (US, Australia, Canada) which vary by country. For exceptional delay, please allow 1 to 3 weeks for delivery. This remains extremely rare however(less than 2% of the parcels), but we indicate it to you for the sake of transparency.
Q: How can I track my order?
Tracking information will be emailed to you when your order is shipped. You can also find you tracking number and the tracking website URL on your order page.Please note that detailed tracking is not available for some international shipments, depending on the country.
Q: What is the Return Policy?
If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with the following Return Policy:
- Items must be sent back within 14 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- Items must be free of stains
All international returns are refunded via store credit in the form of a E-Gift Card or money back.Returns are processed within 1-3 business days after your item(s) are received at our Distribution Center.
EIKEN does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: we take care of shipping cost for defective products).
Additional notes: The return processing time-frame does not include the time needed for your return package to deliver to our facility. Depending on the shipping method and carrier selected, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, EIKEN will not issue store credit for your returns.Once your return is fully processed, we will issue your refund or a store credit in the form of a E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away! Every refund can also be processed through integral refund on the buyer explicit demand.
Q: What happen if I don't receive my order?
All shipments are insured for replacement or refund, so please let us know if your order has not arrived within a reasonable period of time.There is a required waiting period before an insurance claim can be filed...for most countries outside of the UE it is 30 days, but for some it is 45 days. You may also be required to submit a signed letter stating that the item was not received. You will NOT lose your money in any circumstance, so please be patient and be nice, and we will resolve the issue as soon as possible.
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